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BPO Journal

Wednesday, January 18, 2006

Successful BPO - Here's how

My research on BPO is featured in the Winter issue of Sloan Management Review. You can read the article here:

Thanks to all my readers for providing insights into the outsourcing decision processes at their firms - it was a significant component of the research.

Please email me if you'd like more detailed information on the research study.

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