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BPO Journal

Tuesday, June 21, 2005

NASSCOM Top 10 - Revisions

This Economic Times article reports that Nasscom's recent rankings of third party call centre and BPO vendors in the country for FY 05 have been revised. ICICI OneSource is now ranked No. 5, up from the No. 8 slot it occupied in the previous list. The earlier release, in error, had not accounted revenue of the 100% owned US subsidiary of ICICI OneSource. ICICI in the last one year made three acquisitions, which include a 51% stake in Pipal Research, ASG and RevIT systems.The top five call centres and BPO firms now are WNS, WiproBPO, HCL’s BPO arm, IBM Daksh and ICICI OneSource.

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